• ○ What is the YogaPlus Virtual Studio?

YogaPlus Virtual Studio is an app that offers the experience of bringing the yoga studio environment to your own home or office. Your YogaPlus Virtual Studio web-based app offers live-streaming classes daily. In case you miss the class, you can always practice using the recorded version which will be available the next day. Because classes are live, the instructors can see you and give you corrections like they would during classes in the studio. You can also see your classmates if you wish to experience the group energy that you get in an actual class.

• ○ Are the classes in the Virtual Studio accessible to beginners?

Yes; all the classes are open-level, which means that it is open to beginners. Our instructors offer more accessible options building up to the challenging poses, so if you're new to yoga, you can choose to do the easier option first. The recorded version of the live classes will also be categorized based on teacher, style, duration and level of experience. You can always choose the class that is right for you.

• ○ What is the age limit for yoga?

Our minimum age is 14. There is really no maximum age. We have had students who are in their 70s. We have regular practitioners who are in their 50s and 60s. There are 28 live classes a week to choose from and you can always find the right class appropriate to your current physical condition and state of mind.

• ○ How can I access the YogaPlus Virtual Studio?

YogaPlus Virtual Studio can be accessed through our web-based app. It is an integrated app that allows you to sign in, pay and take class from the same platform. Sign up now through bit.ly/yogaplusvs. If you have a Facebook or Google account, you can sign in through that for an easy, hassle-free enrollment.

• ○ Is it possible to use my existing YogaPlus package to pay for the Virtual Studio Membership?

If you have an existing YogaPlus package, please send us an email through info@yogaplus.ph together with your name and email address and we will let you know what options are available to you.

• ○ Do you offer discounts for existing YogaPlus members?

Since the YogaPlus studios are currently closed and existing membership packages are suspended and will be extended, there are no discounts available for existing members at the moment. However, our Virtual Studio membership is value for money since you can take unlimited LIVE classes monthly like you would in our studios, but at the comfort of your home or office.

Again, if you would like to use your current studio membership for the Virtual Studio, just send us an email through info@yogaplus.ph and we will get back to you.

• ○ Why is your pricing for the virtual studio in USD?

The app platform used by YogaPlus Virtual Studio was developed in the US. Their integration with PayPal US only supports less than 15 currencies and the peso is not included. Rest assured that PayPal will convert the billing to pesos upon checkout and your credit card charge will be in pesos.

• ○ How do I cancel my membership?

If you purchased the Yoga All You Want product, your membership will be on a subscription basis. This means your credit card will be charged monthly, until you cancel your subscription. This is similar to your Netflix or Spotify subscription. Should you wish to cancel your subscription, you will need to cancel it from our app and also from PayPal. Unfortunately, PayPal does not allow a 3rd party application like ours to cancel the subscription. Please make sure that you cancel your subscription before your next billing. Please also note that although you can cancel at any time, no refunds for prior months and for any unused subscription, will be issued.

• ○ How do I sign-up for a LIVE class?

There is no need to pre-book for a live class. Just login to the app 15 minutes before the class starts. Go to the Yoga All You Want product and click on Events. The JOIN SESSION button will change color once the teacher has started the class. Click the button and you're in! Each class can accommodate up to 100 students.

• ○ How do I know which classes I've booked?

You can take as many classes as you want but there is no pre-booking required.

• ○ How about accessing a recorded live class, how do I do that?

You just need to click the product you have purchased and you will see all recorded content available to you, it's that easy!

○ Do I have to have my camera ON during the class?

Turning your camera ON means that you are showing up for class. Remember that this is a real class that we are doing virtually. When you come to the studio, you can not just be sitting down and watching. You are doing the poses and the teacher is observing you and giving you corrections or adjustments. It's the same experience! You will feel like the teacher is right beside you in your living room or office.
You are also showing up for your classmates who are practicing with you. Seeing you in class also inspires them and gives them that added energy that you can only experience in a group setting. Believe it or not, this energy can travel through the internet cloud and you will get the exact same experience that you get in the studio.

Having said that, please be mindful of the space that is visible on your camera, as you can also be seen by other students. Even if we are recording the class, you will not be seen in the recording.

○ What is the best angle for my camera during class?

We recommend placing your camera at waist level, and about 2 meters away from you. This is to ensure that your whole body can be seen, and the teacher can give you necessary adjustments and/or feedback. If your space will allow, it will be best to angle your mat about 45 degrees to the camera rather than parallel to its side or top.

○ Will the live class be recorded?

Yes all our classes will be recorded, so you can always come back to it when you want to take the class again. Rest assured that only the teacher and a designated student, when applicable, will be visible in the recorded version.

• How can I see my classmates?

If you are using a laptop, turn on Gallery View on the upper right hand corner of your screen. If you're using a tablet or phone, swipe left several times until you see everyone. If you swipe right, it goes back to the teacher or the designated student's window.

1. ○ What if I get disconnected or cannot join the class due to bad internet connection?

Should you or the teacher get disconnected, you can simply reconnect and try again. If this doesn't work, you can catch the replay which will be uploaded within 24 hours.